Privacy Policy

Last updated: July 2026  •  Applies to the MyTunes mobile application

This Privacy Policy explains how TruLow Inc (“we,” “our,” or “us”) collects, uses, and protects information when you use the MyTunes mobile application (the “App”). By using the App, you agree to the practices described in this policy.

1. Information We Collect

The App does not require you to create an account, and we do not ask for your name, email address, or other contact details. We collect the following:

• Device identifier: a randomly generated identifier assigned to your installation of the App. It allows us to associate your saved tracks and settings with your device. It is not linked to your name or contact details.
• Usage data: information about how you interact with the App, used to operate and improve the service.
• Audio you provide or create: voice recordings you make in the App, and the music, covers, and mashups you generate. These are processed on our servers to deliver the features you request, and stored so you can access them in your library.
• Purchase history: a record of subscriptions or purchases you make, used to provide premium access. Payments are processed by Apple or Google; we never receive or store your card or bank details.

2. How We Use Information

• To provide the App’s core features, including generating and playing back audio
• To store and restore your library across sessions
• To operate, maintain, and improve the App
• To provide customer support when you contact us
• To comply with legal obligations

We do not sell your information, and we do not use it for advertising or share it with advertising networks or data brokers.

3. Data Storage and Security

Your data is stored on our servers, and we apply reasonable technical and organisational measures to protect it from unauthorised access, disclosure, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

4. Third-Party Services

We use third-party providers for hosting, push notifications, and payment processing. These providers process information only as needed to deliver their services to us.

5. Data Retention and Deletion

We retain your data only as long as necessary to provide the App, or as required by law. You may request deletion of your data at any time by emailing us at the address below. We will process your request in accordance with applicable data protection laws.

6. Your Rights

Depending on where you live, you may have the right to access, correct, or delete the information we hold about you. To exercise these rights, contact us at the address below.

7. Children

The App is not directed at children, and we do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us at malikazim323@gmail.com.